Last Updated: December 16, 2020
What we collect
We collect and use the following information to provide, improve and protect our Services:
Information you provide. We collect the content and other information you provide when you use our Services, including information like your name, email address, or visa application information when you submit them to us. You may also choose to provide feedback on our Services or contact us for support, and we will keep a record of that communication.
To the extent that you disclose to us any personal information of another individual, you represent that you have obtained such individual’s consent for the disclosure of such personal information, as well as the processing of the same in accordance with the terms of this Policy.
Things you do
We also collect information about how you use our Services or otherwise interact with us. For example, we may log the websites you visit before or after our websites and whether you have opened or forwarded our e-mails.
We collect information from or about the computers, phones, or other devices you use to access the Services, depending on the permissions you’ve granted. Here are some examples of the device information we may collect:
- Attributes such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers;
- Device locations, including specific geographic locations, such as through GPS, Bluetooth, or WiFi signals; and
- Connection information such as the name of your mobile operator or ISP, browser type, language and time zone, mobile phone number and IP address.
Information from third-party partners. We receive information about you and your activities on and off the Site from third-party partners, such as analytics from Google.
Cookies and other technologies
We use technologies like cookies and pixel tags in our Services and third party services. For example, cookies help us with things like understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
General Data Protection Regulation (GDPR)
For individuals residing in the European Economic Area countries:
- If you visit our website, we process your personal data based on our legitimate interest in gaining user insight so that we can improve website functionalities and services, and your consent.
- If you are a Legalpad customer, we process your personal data that is necessary for the fulfillment of our contract with you, our legitimate interest in understanding how customers use our website and services, and your consent.
How we use the information we collect
Provision of the Services.
We use the information we collect from our Services to provide, maintain, protect and improve the Services, to develop new ones, and to protect Legalpad and our users.
As part of the Services, we assist attorneys with their preparation of visa application documentation. To better assist an attorney, we may share their clients’ information with them or vice-versa. We may also facilitate communication between a client and attorney, for example by facilitating attorney-client calls.
We use your information to send you marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us.
We’ll retain information for as long as we need it to for the uses described above. We may also keep aggregated data about your Service usage even if we deprecate the Site.
We use industry standard security best practices to protect your account.
With whom we share information
We may share information as discussed below, but we won’t sell it to advertisers or other third parties.
Others working for Legalpad
With Your Consent
We may get your consent to share personal information about you with additional third parties. For example, if you request that we mail government filings on your behalf we will need to share relevant personal information with the relevant government agency.
If you are working with an attorney in using Legalpad’s Services, we may share your information with your attorney to facilitate provision of the Services. We may also share an attorney’s information with their clients.
Law & Order
We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) prevent fraud or abuse of Legalpad or our users; or (c) protect Legalpad’s property rights.
Aggregated and Non-Personal Information
We may also share with third parties information in a manner that does not identify particular individuals, for example, information that has been aggregated with other records.
If you have questions or concerns about Legalpad, our Services and privacy, contact us at firstname.lastname@example.org.